Hello, friends of ORORO! Here are ORORO. We want you to be able to enjoy the holidays and relieve any stress with holiday shopping. That being said, we are extending the 30-day return policy on ANY purchase made from ororowear.com in November and December of 2019.
Any new order placed on ororowear.com starting from November 15th, 2019, will automatically come with an extended return and/or exchange date of January 15th, 2020!
In order to take advantage of this deal, the items must be returned in unworn, unwashed condition with all tags attached.
*Limit two return or exchange items per person.
*Promotion not valid for open-box items
*FREE return shipping in U.S
This should be a HUGE relief to all of our ORORO customers gift shopping right now! You have a much longer window to purchase and return anything that doesn’t suit you OR the person you bought the gift for. Make sure to keep those tags on until you or the recipient is completely satisfied with the apparel!
Fair warning, we’re going to see an uptick in demand across our site, so we definitely advise buying NOW to avoid your items being placed on back order. And remember that everything you order from us has a GUARANTEED 3-year warranty on heating elements on new items. If you have any questions, never hesitate to contact us at support@ororowear.com!
I am beyond pleased with my heated Gilet. Works perfectly on my daily dog walks and in the non heated pet shop where I work ! Excellent service and delivery from this company too.Would highly recommend it ! Thank you am “warm as toast “ 🥰
Good quality but only 3 star as the large gilet was far bigger than expected. I am normally a 42/43 but the large which was meant to be a 40/44 was more like a 44/48.
Thank you so much for your kind words about our jacket. We're thrilled to hear that you think it's fantastic! We strive to provide high-quality products that exceed our customers' expectations, and we're glad to know we hit the mark for you. Thanks for choosing our jacket and for taking the time to leave a review. Happy heating!
Very disappointed. Wouldn't bother with this as it barely gets warm enough to feel even on highest setting on bare skin. Own one of their heated bodywarmers and that gets very warm so no idea why this product doesn't do same.
We’re sorry to hear this product didn’t meet your expectations. Heating performance can vary depending on the product design, heating zone placement, usage conditions, and environment. For reference, the seat cushion can reach a maximum temperature of around 45°C. If the warmth feels lower than expected, we encourage you to contact our customer support team so they can help check whether everything is functioning as intended and explore possible solutions. Thank you for taking the time to share your experience and for your understanding.