Thank you for taking the time to share your feedback. We’re really glad you like the product, and we’re truly sorry about the frustrating experience on our website.
We strive to make our website user-friendly and we will certainly take your feedback into consideration to improve the overall experience for our customers.
Regarding the changing prices, we do occasionally run promotions and sales, which may cause the prices to fluctuate, but we completely understand how confusing that can feel.
Thank you again for your honest feedback — it really helps us improve. We hope we’ll have the chance to make it up to you next time.
Heated Jacket Classic Style
