Shipping Info
Shipping
At ororo, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 48 hours - excluding weekends and holidays.
Please note, we have multiple distribution centers around the world, so your orders could be shipped from the United States, Canada, the United Kingdom, Germany or China.
Please refer to the table below for an estimate of shipping costs and delivery times.
COUNTRY |
STANDARD SHIPPING |
|
|---|---|---|
| COST (SHIPPING CHARGE) | DELIVERY TIME | |
| UK |
FREE for orders over £149.99, otherwise £9.99 |
5-10 Business Days |
| Rest of the World |
FREE for orders over £259.99, otherwise £9.99 |
5-10 Business Days |
Tax & Import Duties
Our store prices include UK VAT at 20%. Deliveries outside of the UK may be subject to local tax and/or customs import duty (depending on what country the products are shipped to). If you have any questions, please contact our customer service team (support@ororowear.com). Gift card will not be charged on tax.For orders up to an amount of £2,500, we cover all customs and import duties. If you happen to be asked to pay any customs or import duties, please contact our customer service team (support@ororowear.com) with proof of payment and we will refund you if necessary. In certain cases, orders over £800 may be subject to customs clearance, which may result in a delay in shipment.