We’re sorry to hear this product didn’t meet your expectations. Heating performance can vary depending on the product design, heating zone placement, usage conditions, and environment. For reference, the seat cushion can reach a maximum temperature of around 45°C. If the warmth feels lower than expected, we encourage you to contact our customer support team so they can help check whether everything is functioning as intended and explore possible solutions. Thank you for taking the time to share your experience and for your understanding.